February 2017

Expired SSL Certificate
The re-deployment via CloudFormation was successful. The SSL certificate has been restored to the current version.
Feb 8, 12:24-12:44 EST

January 2017

No incidents reported for this month.

December 2016

Increased AWS API Error Rates in us-east-1
The AWS API errors have been resolved: "Between 8:16 PM and 9:50 PM PST, EBS-related APIs experienced elevated failure rates. Customers experienced errors modifying and describing volumes and snapshots. Existing running EC2 instances and EBS volumes were unaffected. The issue has been resolved and the service is operating normally."
Dec 13, 00:12-01:29 EST
Increased AWS API Error Rates in us-east-1
Between 3:30am and 4:35am UTC on December 11, 2016, AWS was responding with many "InternalError" error codes during "ec2:CreateSnapshot" API calls in the us-east-1 (US Virginia) region. Skeddly mitigated the errors where possible, but in many cases, snapshots were not able to be created.
Dec 11, 23:35 EST

November 2016

No incidents reported for this month.

October 2016

No incidents reported for this month.

September 2016

No incidents reported for this month.

August 2016

Delay in Email Delivery
The email delays have been resolved.
Aug 31, 12:00-21:07 EST

July 2016

Issues Executing Actions
All actions are executing normally again. All service components are operating normally.
Jul 26, 05:53-06:37 EST

June 2016

Email Notification Errors
Our outgoing email service provider has resolved their API issues. Notifications are being sent normally.
Jun 2, 16:06-19:59 EST

May 2016

Notification Messages Delayed
Since 1:07pm EST, a networking issue has been preventing notifications from being sent. This networking issue has been resolved. Daily summaries are now being sent. Action execution notifications were blocked are now being sent. Execution of actions was not affected. All actions executed properly and at their correct schedule.
May 8, 04:50-05:33 EST

April 2016

No incidents reported for this month.

March 2016

No incidents reported for this month.

February 2016

No incidents reported for this month.

January 2016

No incidents reported for this month.

December 2015

Issues retrieving action activity
The issues retrieving action activity using the web application interface have been resolved. Actual action activity was not affected.
Dec 10, 15:06-15:32 EST

November 2015

No incidents reported for this month.

October 2015

No incidents reported for this month.

September 2015

Increased Error Rates in AWS us-east-1 Region
AWS now reports that all EBS-related issues have been resolved.
Sep 23, 16:37-19:32 EST
AWS API disruption in us-east-1
Amazon is now reporting that the issues with Amazon SES, Amazon SNS, and Amazon EC2 are now resolved. http://status.aws.amazon.com/ All Skeddly components are now operating normally.
Sep 20, 09:21-11:29 EST

August 2015

No incidents reported for this month.

July 2015

Issues Sending Email Notifications
The issues with Amazon SES have been resolved. Our email notifications and action workers are operating normally.
Jul 31, 01:30-03:38 EST
AWS: Increased API Error Rates in EU-WEST-1
Between 1:43 PM and 2:32 PM PDT AWS experienced increased API error rates and latencies in the EU-WEST-1 Region. The issue has been resolved and the service is operating normally. Skeddly actions which performed operations within the EU-WEST-1 region during that window encountered errors that resulted in failed executions. All other actions were not affected. For the future, we will work to put counter-measures in place to reduce the effect of such an event on executing actions.
Jul 21, 22:51 EST

June 2015

No incidents reported for this month.

May 2015

No incidents reported for this month.

April 2015

Unexpected Database Failover
Between 2:40am and 2:49am EST, our database experienced a Multi-AZ failover. The failover resulted in a delay in a few action executions. No data was lost as a result. All actions are executing as expected and all components are fully functional.
Apr 29, 02:53-03:05 EST

March 2015

Service Interruption
Our database is operating normally. All actions are executing as expected and all components are fully functional.
Mar 29, 01:43-03:15 EST

February 2015

Web Interface Not Responding
Our front-end web interface is now fully functionally again.
Feb 26, 21:31-21:33 EST
Actions Not Executing
Between 1:40pm and 3:05pm EST we encountered a problem in our action execution queue. Actions that were already executing were delayed in their execution. Actions that started during the problem were started, but were delayed in their execution. The issue has been resolved. All actions are continuing to run as expected. No actions were stopped, killed, or cancelled. All affected actions will automatically be covered by our SLA and will be free-of-charge.
Feb 16, 14:13-16:52 EST
EBS Snapshot Actions Ending Early
Between 2:00pm and 9:30pm EST, we encountered a problem where EBS snapshot-creating actions would complete before the snapshot(s) were confirmed to be complete. In addition, EC2 tags were not applied to the new EBS snapshots, and the new EBS snapshots were not region-copied. Issues were limited to action executions where the attached EC2 instance would be stopped for the EBS snapshot. The problem has been resolved. Customers will not be charged for the affected actions.
Feb 11, 22:35 EST

January 2015

Delayed execution for some Backup Multiple EC2 Instances actions
Between 10:00 am and 11:15 am, we encountered a delay in executing some "Backup Multiple EC2 Instances" actions. The problems have been resolved and the actions are executing now. No actions were stopped or failed to execute. All affected actions have executed to completion.
Jan 30, 11:35 EST

December 2014

No incidents reported for this month.

November 2014

No incidents reported for this month.

October 2014

No incidents reported for this month.

September 2014

No incidents reported for this month.

August 2014

No incidents reported for this month.

July 2014

Action termations
Errors occurred executing actions resulting in action terminations. The issue has been resolved.
Jul 31
Action starts delayed
Issues were found that delayed the starting of new actions. The issue has been resolved.
Jul 15