Database Connection Issue

Incident Report for Skeddly

Resolved

Between 15:30 and 16:30 UTC, connections to our primary RDS instances failed.

The RDS instances have now been restored. Everything is executing normally again.

There were some action executions that failed during the outage. Those executions will have our SLA applied.

Posted Jun 10, 2019 - 12:55 EDT

Monitoring

Connections to the RDS instances have been restored and action executions are operating normally again.

We are monitoring things closely.

Posted Jun 10, 2019 - 12:33 EDT

Update

Action executions are failing as well.

Connections to our primary RDS instance appears to be impaired.

Posted Jun 10, 2019 - 12:17 EDT

Update

We are continuing to investigate this issue.

Posted Jun 10, 2019 - 12:16 EDT

Investigating

We are investigating an issue with the web interface.

Action executions are executing normally.

Posted Jun 10, 2019 - 12:01 EDT

This incident affected: Web Interface and Action Infrastructure.